Domo pricing guide details
Pricing Overview
Domo publishes no prices. Its pricing page (domo.com/pricing) offers two ways in: a 30-day free trial of the full platform, with unlimited users and no credit card, and a paid plan sold through sales. The paid plan uses custom, credit-based pricing. In Domo's words, you "pay only for what you use", and you can "start small" and change usage later. The page shows no credit rate, no price per credit and no minimum spend.
So Domo is a usage-based platform with a quote-only price. The trial is the only part of the offer you can cost without a sales call. Everything after day 30 depends on the credit volume, discounts and add-ons you agree with Domo.
Our view: a credit model can fit uneven workloads well, but Domo leaves the work of estimating cost to the buyer. Before you sign, get the credit rate in writing and find out which of your workloads use credits.
Plan Comparison
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| Plan | Price | What is included | Limits |
|---|---|---|---|
| Free Trial | Free for 30 days | Full platform, unlimited users, onboarding support, self-service education, one training session | Ends after 30 days; no credit card needed |
| Paid | Custom quote, credit-based | Everything in the trial, plus a dedicated account team, volume discounts, custom add-ons, support packages, AWS PrivateLink and a HIPAA-compliant environment | Price and credit allowance set in your contract |
The trial is generous for an evaluation. You get the whole platform with unlimited users, so a full team can test connectors, dashboards and workflows together. Thirty days is short, though, if you also need to load real data and get sign-off. Plan the trial before you start it.
The paid plan lists its extras but no price for any of them. Volume discounts, add-ons and support packages are options, so two customers with the same usage can pay different amounts. Domo says the platform gives "full access from day one": data integration, BI and analytics, Domo AI, workflows and governance.
Hidden Costs and Considerations
- No published rate. With no public credit price, you cannot check a quote against a list price. Ask for the credit rate, the credits included and the price of extra credits.
- Usage drives the bill. On a credit model, heavier use means more spend. Ask Domo which actions use credits in your setup and how you can track use during the contract.
- Extras are separate. Support packages, AWS PrivateLink and the HIPAA-compliant environment appear as paid-plan options. If you need any of them, get them priced in the same quote.
- Renewal terms. Ask for price protection at renewal and an alert or cap on credit use, so a busy quarter does not become an unplanned bill.
Cost Estimates by Team Size
Domo publishes no prices, so we cannot compute a cost for a solo user, a team of 5 or a team of 20. Any number here would be a guess. What changes with team size is what you should ask Domo to put in the quote:
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| Team | What to ask for |
|---|---|
| Solo user | The smallest paid credit package Domo will sell after the trial |
| Team of 5 | The credit rate, the monthly credit allowance and the price of extra credits |
| Team of 20 | Volume discounts, the support package you need and a renewal price cap |
For a sense of scale, BI tools with per-user prices are easy to multiply: 20 users on Power BI Pro cost 20 x $14.00 = $280 per month, paid yearly. Domo's figure for the same team only exists once it quotes you.
How Domo Pricing Compares
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| Tool | Published price | Example: 10 users |
|---|---|---|
| Domo | No public price; credit-based quote | Quote only |
| Power BI | Pro $14.00 and Premium Per User $24.00 per user per month, paid yearly | 10 x $14.00 = $140 per month on Pro |
| Tableau | Cloud Standard: Viewer $15, Explorer $42, Creator $75 per user per month | 2 Creators ($150) + 8 Viewers ($120) = $270 per month |
| Amazon QuickSight | Reader $3 and Author $24 per user per month | 2 Authors ($48) + 8 Readers ($24) = $72 per month |
| Looker | No public price; quote per edition | Quote only |
QuickSight also charges a $250 per month account fee in some configurations, so check that line before you compare.
Domo sits with Looker among the quote-only BI platforms. The fair comparison is not Domo against one dashboard tool. Domo bundles data integration, BI, AI and workflows, so set its quote against a BI tool plus the separate integration tool you would otherwise buy. If you only need dashboards, the per-user tools above are easier to budget.