Uptrace pricing guide details
Pricing Overview
Uptrace Cloud uses ingestion-based pricing rather than seats or hosts. The pricing page states that Cloud includes 50 GB free every month and then starts from $0.075/GB; users, services, and hosts are unlimited. Volume discounts apply automatically. The page also says rates start at $0.075/GB after the first 50 GB free each month and fall with volume discounts, so buyers should use the cost estimator or confirm the applicable rate for their anticipated volume rather than treating the entry rate as a total monthly bill.
Metrics are billed per million ingested datapoints, with rates starting at $0.025 per 1M datapoints and decreasing with volume. Billing is charged at month end or once charges reach $400, whichever comes first. Uptrace also states that a monthly budget ceiling can be set.
Uptrace Cloud keeps data for four weeks by default. For longer retention, the pricing page lists cold storage for spans, logs, errors, and metrics for up to 100 weeks. A free evaluation includes 1.2 TB of spans and logs plus 100,000 timeseries; separately, the page describes a Cloud free tier of up to 50 GB and 5,000 timeseries per month.
Before committing, confirm the expected ingestion and metrics-datapoint volumes, the applicable volume-discount rate, retention needs, and whether any self-hosted or on-premises licensing terms apply. The public documentation does not provide a public fixed monthly plan price, annual-billing terms, or a complete public rate table for every data type.
Plan Comparison
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| Feature | Uptrace Community Edition | Uptrace Cloud |
|---|---|---|
| Price | Free forever | 50 GB free every month, then from $0.075/GB |
| Usage basis | No limits stated | Pricing depends on ingested data; no seats or hosts |
| Users, services, and hosts | No limits stated | Unlimited |
| Data retention | Not stated in the public documentation | 4 weeks (28 days) by default |
| Longer retention | Not stated in the public documentation | Cold storage is available for up to 100 weeks |
| Metrics billing | Not stated in the public documentation | Per million ingested datapoints; rates start at $0.025 per 1M datapoints |
| Deployment | Self-hosted | Managed cloud service |
Uptrace Community Edition is the free-forever self-hosted option with no stated limits. Uptrace Cloud includes 50 GB free each month and then charges from $0.075/GB, with automatic volume discounts. Cloud pricing depends on ingestion rather than seats or hosts, and users, services, and hosts are unlimited.
For Cloud, confirm the expected ingestion volume, the applicable volume rate, and the metrics datapoint volume before buying. The public documentation describes cloud retention and cold-storage options, but does not provide a like-for-like feature, support, SLA, or annual-billing comparison between the two deployment options.
Hidden Costs and Considerations
While Uptrace advertises straightforward pricing, teams should account for cloud egress fees when sending telemetry data from AWS or GCP to Uptrace's EU-based servers. Uptrace mitigates this with the OTel Arrow protocol, achieving 15-30x compression on raw telemetry data, which substantially reduces outbound transfer costs. Self-hosted deployments require provisioning ClickHouse storage and compute, which carries its own infrastructure cost that scales with data volume. Data retention policies on Cloud plans depend on the tier, so teams needing long-term retention should confirm storage duration before committing. Organizations outside the EU should factor in network latency: 90-150ms from the US, 120-170ms from India, and 130-170ms from Singapore.
Cost Estimates by Team Size
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| Team Size | Estimated Monthly Spans | Estimated Monthly Logs | Monthly Cost (Cloud) |
|---|---|---|---|
| Solo developer | ~10GB | ~5GB | $30 (within Starter allowance) |
| Small team (5 engineers) | ~80GB | ~20GB | $30 + (30GB x $2) + (10GB x $1) = $100 |
| Mid-size team (20 engineers) | ~300GB | ~80GB | $30 + (250GB x $2) + (70GB x $1) = $600 |
These estimates assume typical microservices workloads where each engineer's services generate roughly 15GB of spans and 4GB of logs per month. The solo developer stays comfortably within the Cloud Starter plan's 50GB spans and 10GB logs allowance, paying only the $30 base price. A small team of 5 engineers exceeds the included allowances modestly, with overage charges on spans and logs bringing the total to approximately $100 per month. A mid-size team of 20 engineers with heavier telemetry volumes pays for the data it ingests beyond the free 50 GB a month, from $0.075 per GB, with volume discounts applied automatically. All estimates exclude volume discounts, which would reduce costs further at higher tiers. Teams that self-host using the Community edition eliminate these charges entirely in exchange for managing their own ClickHouse and Uptrace infrastructure.
How Uptrace Pricing Compares
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| Platform | Starting Price | Pricing Model | Per-Seat Fees | Key Differentiator |
|---|---|---|---|---|
| Uptrace | $0 (self-hosted) / $30/month (Cloud) | Freemium + Usage-based | None | OpenTelemetry-native, EU-hosted, ClickHouse backend |
| New Relic | $0 (free tier) / $10/month for the first full platform user | Usage-based | Per-user and per-GB pricing | Broad ecosystem, user and data costs scale with team size and ingest |
| Elastic Observability | $99/month | Paid tiers | Tier-based | Part of the Elastic Stack, self-host or cloud options |
| Observe | $0.49/GB (logs) | Usage-based | Usage-based | Data lake approach, separate pricing per signal type |
Uptrace's pricing stands out for its simplicity and cost predictability. New Relic Standard charges $99 per month for each full platform user after the first, plus $0.40 per GB of data beyond 100 GB, which compounds quickly as teams and data volumes grow. Elastic Observability starts at $99 per month for the Standard tier, with Platinum at $131 per month and Enterprise at $184 per month, none of which include per-GB ingestion costs that add up separately. Observe prices logs at $0.49 per GB, which is competitive on a per-unit basis but lacks Uptrace's bundled starter plan with included allowances. Uptrace's zero per-seat fee policy gives it a structural advantage for larger engineering teams where per-user or per-host licensing on competing platforms drives costs significantly higher. The self-hosted Community edition further differentiates Uptrace by offering a fully free option that competitors either do not provide or restrict with feature limitations.