SigNoz pricing guide details
Pricing Overview
SigNoz uses a dual pricing model: fully open-source self-hosting under Apache 2.0 (free) or SigNoz Cloud with usage-based billing at $0.30 per GB ingested. The Community Edition is not a crippled teaser — it's the same product SigNoz Cloud runs, minus the managed infrastructure. SigNoz Cloud Teams is $49/month and includes $49 of ingestion credits. Enterprise pricing is custom and negotiated for organizations needing dedicated support, SSO SAML, extended retention, and priority SLA.
This dual model is unusual in the observability category and is SigNoz's defining advantage for cost-sensitive teams. Most commercial alternatives (Datadog, New Relic, Honeycomb) charge per host plus per-feature usage; SigNoz charges only for data volume in Cloud, and self-hosting is free at the license level — your cost is operational (running ClickHouse, the OTel Collector, and SigNoz services). The practical consequence: a team with ops capacity can run SigNoz entirely on existing infrastructure at near-zero variable cost.
Plan Comparison
| Plan | Price | Data/Volume | Key features |
|---|---|---|---|
| Self-Hosted SigNoz (Community) | No public price is listed on the pricing page | You install and manage it yourself | Full control of infrastructure, storage, scaling, upgrades, and backups |
| SigNoz Cloud (Teams) | Starts at $49/month, including $49 of usage | After included usage: traces $0.30/GB ingested, logs $0.30/GB ingested, and metrics $0.10 per million samples | All features, unlimited teammates and hosts, support through in-product chat, email, and Slack |
| Enterprise | Custom; starts at $4000/month | Monthly ingestion usage is included up to $4000 for the Dedicated offering | Cloud Dedicated, managed BYOC, or self-hosted enterprise support; volume discounts and annual contracts are listed |
The pricing page describes Cloud pricing as usage-based, with no user-based or host-based pricing. Its disclosed rates distinguish metrics from logs and traces: metrics are measured by samples, while logs and traces are measured by ingested GB.
The evidence does not give a like-for-like team-size price or a public cost estimate for self-hosted infrastructure. Before choosing a plan, confirm projected signal mix and retention, expected usage above the included $49, and which deployment model and enterprise support or compliance options are needed.
Hidden Costs and Considerations
Three cost drivers to watch:
- Self-hosting operational cost is real — running ClickHouse at scale requires expertise. Plan on 5-20% of an engineer's time for a small deployment, less at scale once the pipeline is stable. If you don't have the expertise, SigNoz Cloud's managed pricing is usually cheaper than hiring a specialist.
- Ingestion volume scales with tracing sample rate — enabling 100% tracing on high-traffic services generates enormous event volume. Use the OpenTelemetry Collector's tail sampling processor to keep only interesting traces.
- Long retention on Community Edition hits storage costs — your ClickHouse storage bill scales linearly with retention. SigNoz's default retention is configurable; plan for 30-90 days on production workloads unless compliance requires longer.
Enterprise contracts include volume discounts and often bundle dedicated support. Annual billing gives meaningful discounts over monthly on Cloud tiers. SigNoz offers startup and non-profit discounts case-by-case.
Cost Estimates by Team Size
SigNoz Cloud pricing is usage-based rather than user- or host-based, so the pricing page does not provide reliable costs by team size alone.
- Teams (Cloud): Starts at $49/month, including $49 of usage. The page says teams can add unlimited teammates and monitor any number of hosts.
- Usage after the included $49: Traces cost $0.30/GB ingested, logs cost $0.30/GB ingested, and metrics cost $0.10 per million samples.
- Enterprise: Custom plans start at $4000/month. The listed offerings are SigNoz Cloud Dedicated, SigNoz Cloud BYOC managed in the customer's cloud account, and self-hosted SigNoz with enterprise support.
- Self-hosted Community: The pricing page describes this option as self-managed; it does not provide an infrastructure-cost estimate.
For a useful budget estimate, use the pricing calculator with projected monthly log and trace ingestion plus metric samples. Buyers should confirm the applicable retention period, expected usage beyond the included $49, and whether a Teams, Dedicated, BYOC, or self-hosted enterprise offering fits their operational and compliance requirements.
How SigNoz Pricing Compares
SigNoz's pricing is meaningfully cheaper than commercial observability platforms:
- Datadog: Free tier plus paid plans starting at $15 per host per month billed annually (usage-based add-ons extra). Datadog's per-host plus per-SKU pricing typically totals 3-10x SigNoz Cloud at equivalent telemetry volumes.
- New Relic: Free tier plus paid plans starting at $10 per month for the first full platform user. New Relic's per-host pricing is more expensive than SigNoz Cloud's per-GB pricing at most workload shapes.
- Honeycomb: Free tier (20M events/month) plus Pro at $150/month. Honeycomb's Free is generous but the jump to Pro is steep; SigNoz Cloud's $0.30/GB scales more gradually past the free tier.
- Grafana Cloud: Freemium with vendor-quoted enterprise pricing. The closest philosophical peer — both avoid proprietary SDK lock-in, both offer self-hosting — but Grafana Cloud's multi-component stack (Loki, Tempo, Mimir) is more operationally complex than SigNoz's unified app.
- Amazon CloudWatch: Free tier, then per-unit usage billing from $0.50 per GB of metric ingestion. CloudWatch is AWS-locked but cheap for AWS-native workloads; SigNoz is cloud-agnostic and handles application-layer observability better.
The honest summary: SigNoz is the cheapest competent full-stack observability tool in 2026 for teams willing to self-host or use its Cloud tier. For teams that prioritize UX polish or broad integrations above cost, commercial alternatives still win on those specific criteria.