Pricing last verified: April 2026. Plans and pricing may change — check the vendor site for current details.
Pricing Overview
New Relic uses a usage-based pricing model built around two dimensions: the number of full platform users and the volume of data ingested. The free tier is genuinely generous — it includes one full platform user, 100 GB of data ingest per month, and access to the complete observability stack (APM, infrastructure, logs, browser, synthetics). Paid plans start at $19 per month per host, with pricing scaling based on additional users and data volume beyond the free allowance. This model rewards teams that can consolidate their observability into a single platform, since New Relic does not charge separately for each product module like some competitors do.
Plan Comparison
| Plan | Price | Key Features | Limits |
|---|---|---|---|
| Free | $0 | Full platform access, APM, infrastructure, logs, browser, synthetics | 1 full user, 100 GB ingest/mo |
| Standard | $19/host/mo | Everything in Free, multiple users, enhanced retention | Pay per additional user and data ingest |
| Pro | Custom | Extended retention (up to 90 days), advanced security, priority support | Volume-based data ingest pricing |
| Enterprise | Custom | HIPAA compliance, FedRAMP, advanced governance, dedicated support | Negotiable data and user pricing |
The key pricing lever is data ingest volume. The first 100 GB per month is free across all plans. Beyond that, data ingest costs approximately $0.30 per GB for the Standard tier, with volume discounts at higher tiers. Full platform users beyond the free allocation cost $19 per month each on the Standard plan, while basic users (limited to dashboards and alerts) cost less.
Hidden Costs and Considerations
Data ingest overages are the primary cost risk with New Relic. Infrastructure agents, APM traces, and log forwarding can generate hundreds of gigabytes per month for even mid-size applications — teams routinely underestimate their ingest volume during initial evaluation. Enabling distributed tracing or increasing log retention periods can double or triple ingest costs. Annual contracts reduce per-user pricing by roughly 15-20% compared to month-to-month billing but lock you into a commitment. The free tier's 100 GB limit sounds generous until you realize that a single production application with APM, infrastructure monitoring, and log forwarding can consume 50-80 GB per month on its own.
Cost Estimates by Team Size
A solo developer monitoring a single application stays within the free tier comfortably: 1 user, under 100 GB ingest. A 5-person engineering team monitoring 10 hosts with APM and logs would pay approximately $19 per host times 10 hosts ($190) plus 4 additional users at $19 each ($76), plus roughly 300 GB of data ingest over the free 100 GB allowance (200 GB at $0.30 equals $60) — totaling approximately $326 per month. A 20-person team at enterprise scale should expect $1,500 to $3,000 per month depending on ingest volume and retention requirements, with significant room for negotiation on annual contracts.
How New Relic Pricing Compares
New Relic's all-in-one platform pricing contrasts sharply with competitors that charge per product module. Datadog starts lower at $0.75 per host per month for basic infrastructure monitoring but charges separately for APM ($31/host/mo), logs ($0.10/GB), and browser monitoring — a full-stack Datadog deployment often costs 2-3x more than equivalent New Relic coverage. Splunk's enterprise pricing starts at $1,800 per year for Splunk Cloud, making it the most expensive option for organizations that need both log management and APM. For teams already using open-source Prometheus and Grafana (both free), New Relic's value proposition is the managed platform experience and correlation across telemetry types — worth the premium for teams that lack dedicated SRE resources to maintain open-source observability stacks.